Friday, June 19, 2009

Software Tender - Applications Development for Knowledge Base and Query Interception

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Tender Details:

Type :Tender

Id : 16211622

Category : Software & Technology

Title : Applications Development for Knowledge Base and Query Interception

Estimated Budget :Looking for best proposal

Description :

We are New Zealand based organization, looking for service providers for our requirement of knowledge base and query interception applications. By using these applications customers and the contact center agents in answering queries related to immigration matters.
Scope of Work:

a)Public Access Information
b) Secure/Privileged Access Information
c) Knowledgebase Management
d) Reporting
e) Query Forwarding
f) Submitted Query Management
g) Website Integration
h) Contact Centre Integration
i) Security
j) Enterprise ICT Architecture
k) Data Extraction
l) Data Integrity
m) Data Retention and Privacy
n) Audit
o) Response Times
p) Volumes
q) Availability and Reliability
r) Recoverability
s) Supportability

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 1st July, 2009 by 12:00 via post, courier or hand delivered only. This tender is offshore and offsite. For more details have a look on attachment.

Country : New Zealand

Status : Closed

Are you interested to work on this Tender? Post your contact details Now! Click Here

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1 comment:

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