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Tender Details:
Type :Tender
Id : 16211622
Category : Software & Technology
Title : Applications Development for Knowledge Base and Query Interception
Estimated Budget :Looking for best proposal
Description :
We are New Zealand based organization, looking for service providers for our requirement of knowledge base and query interception applications. By using these applications customers and the contact center agents in answering queries related to immigration matters.
Scope of Work:
a)Public Access Information
b) Secure/Privileged Access Information
c) Knowledgebase Management
d) Reporting
e) Query Forwarding
f) Submitted Query Management
g) Website Integration
h) Contact Centre Integration
i) Security
j) Enterprise ICT Architecture
k) Data Extraction
l) Data Integrity
m) Data Retention and Privacy
n) Audit
o) Response Times
p) Volumes
q) Availability and Reliability
r) Recoverability
s) Supportability
Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 1st July, 2009 by 12:00 via post, courier or hand delivered only. This tender is offshore and offsite. For more details have a look on attachment.
Country : New Zealand
Status : Closed
Scope of Work:
a)Public Access Information
b) Secure/Privileged Access Information
c) Knowledgebase Management
d) Reporting
e) Query Forwarding
f) Submitted Query Management
g) Website Integration
h) Contact Centre Integration
i) Security
j) Enterprise ICT Architecture
k) Data Extraction
l) Data Integrity
m) Data Retention and Privacy
n) Audit
o) Response Times
p) Volumes
q) Availability and Reliability
r) Recoverability
s) Supportability
Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 1st July, 2009 by 12:00 via post, courier or hand delivered only. This tender is offshore and offsite. For more details have a look on attachment.
Country : New Zealand
Status : Closed
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