Software Tender - Web Based Application Module

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Project Details:

Type : Tender

Id : 20467165

Category : Software & Technology

Title : Web Based Application Module

Estimated Budget : Need Best Quotations

Total Requirement : Contract for 3yrs.

Description:

We are USA based organization. We are looking for providers for our requirement of web-based application system. We are looking for an innovative web-based application system for all medical assistance programs. The system must be technologically intelligent and user friendly, allowing individuals to complete a pre-screening tool to explore potential eligibility and apply for assistance at home, public libraries, or other locations where the internet can be accessed. In addition, it must contain a separate module for designated entities to determine Presumptive Eligibility (PE) for children who need coverage at the time of need. We receive about 7,000 to 8,000 applications each month individuals seeking medical assistance.

Scope of work:

1. The system must be web-based.
2. The provider must host the web-based application, pre-screening tool and PE module.
3. The provider must provide customer support services, including a Helpdesk, to users.
4. The web-based application system must include a basic pre-screening tool.
5. The web-based system must provide a separate module to support the PE process.
6. The web-based application, prescreening tool and PE module must accommodate diverse populations of users including those with visual and hearing impairments, persons with low and moderate educational levels, and the elderly.
7. The web-based application, prescreening tool and PE module must be available in English and Spanish with the possibility of other languages added at a later date.
8. The web-based application, prescreening tool and PE module must have efficient dynamic scripting capability, as the pre-screening tool, application and PE tool will cover various medical programs with different eligibility criteria.
9. The web-based system must allow users to submit the application electronically with an electronic signature that complies with state and federal requirements and standards.
10. The system must allow our staff to maintain multiple security profiles to support a variety of functions and to add, delete and modify individual access.
11. The provider is responsible for hosting the web-based application and PE module. In addition, the provider must provide technical support.
12. Provide access to a pre-screening tool that will populate the web-based application and the ability to by-pass the pre-screening tool if applicant wants to apply immediately.
13. The provider is responsible for providing on-going and one time reports to us on all activities relating to this Contract.
14. The provider shall provide a toll-free telephone service for use by consumers, PE entities, our staff. The provider is responsible for providing sufficient in-bound toll-free lines to allow calls to be answered.
15. The provider shall be responsible for providing a fully-functioning help desk. The provider will answer and respond to calls concerning the technical aspects of the web-based system, including the web-based application, the pre-screening tool and PE module.
    

Payment terms are negotiable. Interested providers are requested to send their proposals on or before August 14, 2008, 2:00 PM CDST. Electronic submission is not allowed. For more specification have a look on attachment.

Country : United States

Status : Closed

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