Document, Workflow & Customer Relationship Management System

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Tender Details:

Type : Tender

Id : 11126243

Category : Software & Technology

Title : Document, Workflow & Customer Relationship Management System

Estimated Budget : 175000 GBP

Description :

We are UK based organization looking for qualified and experienced service provider for our requirement of Document, Workflow & Customer Relationship Management System. Our approximate budget is 175000 GBP.

Scope of Service:

[ 1 ] More effective customer service delivery through a Customer Relationship Management System
[ 2 ] Saved storage space
[ 3 ] Improved working practices utilizing workflow
[ 4 ] Scripted workflows to aid training
[ 5 ] Improved customer response times
[ 6 ] Improved invoice turnaround times

These will be delivered through the following key enablers:

[ A ] Electronic Document Management
[ B ] Workflow Management
[ C ] Customer Relationship Management System

Payment terms are negotiable. Interested service providers are requested to contact us on or before December 2, 2009. This tender is Global and Offsite. Provider may have to visit our location for meetings and briefings.

Country : United Kingdom

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Software Tender - SAP Transaction Processing Application

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Tender Details:

Type : Tender

Id : 14852229

Category : Software & Technology

Title : SAP Transaction Processing Application

Estimated Budget : Between 50000 GBP to 250000 GBP

Description :

We are UK based organization looking for qualified and expert service provider for our requirement of SAP Transaction Processing Application. Contract will be for 5 years. Our budget is between 50000 GBP to 250000 GBP.
Scope of Service:
[A] We are currently processing approximately 120000 invoices per annum. Any Application Solution developed will need to have the ability to process a significantly higher volume to cater for our Shared Service Centre.
[B] We are currently using SAP R/3 ECC6 as its ERP system and we have a contract with Serco who provide our SAP Environment as a hosted service and they undertake all configurations on our behalf.
[C] Successful Service provider will be required to work in partnership with Serco to implement a this application solution.
[D] The next step in developing OCCs Accounts Payable function is to automate the input of invoices as far as possible, whilst improving the customer experience.
[E] We are expecting the solution will have the ability to scan paper invoices directly into SAP as well as utilize the technologies available to enable true e-invoicing.
Payment terms are negotiable. Interested service providers are requested to contact us on or before November 16, 2009 via our secured website submission only. This tender is Global and Offsite. Provider may have to visit our location for meetings and briefings.

Country : United Kingdom

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IBM and Sun: Is it about the hardware or the software?

The Wall Street Journal reports IBM is in acquisition talks with Sun Micro systems. At this point, the companies are refusing to comment on the rumor. If it comes to pass, the acquisition would give IBM a larger share of the high-end server and storage markets and enhanced access to certain customers, especially in the financial services and telecommunications industries. However, the software aspect of the deal might have a larger impact on IBM and the industry as a whole.

Today, IBM is best thought of as a services and software company with a computer hardware division. In 2008, services and software represented 79% of IBM’s revenue and 82% of its pre-tax income. In contrast, hardware represented only 19% of revenue and 9% of pre-tax income. The Sun acquisition would undoubtedly boost IBM hardware revenue and might improve hardware profitability, but the positive impact to IBM’s services and software businesses could easily dwarf these benefits.

Java makes Sun shine for IBM

In addition to its sizeable hardware business, Sun has some strategic software assets, including the Java programming language, the Solaris operating system, and several open source technologies, including the MySQL database management suite. Solaris and the open source technologies are unlikely to make significant contributions to IBM’s software or services revenue, but by owning and guiding Java, the company could create a sustainable competitive advantage over some of its largest services and software competitors.

Java has flourished while Sun hasn’t. Nearly every major middle ware and enterprise application vendor (with Microsoft the exception) has built key applications using Java and has plans to build more. By extension, nearly every major corporation relies on Java for some part of its core business processes.

Sun has realized little revenue from all this love for Java. In 2008, the company recognized only $200M from its Java software, an increase of only 0.5% from the year before. As a hardware company, Sun struggled to turn Java into revenue and profit. Unlike Sun, IBM is in a prime position to monetize that asset.

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